Case Study:

The missing link in a popular chain

THE CHALLENGE

McMenamins’ website showcases a complex array of services — everything from hotel bookings and foot traffic at their 60+ properties, to events and coffee roasting. The challenge with this sprawling site, and its campaigns, was a lack of strategic planning. The company needed a multi-pronged approach that would effectively target all of its key audiences with distinct paths to purchase and a consistent brand.

THE STRATEGY

This proved to be a massive undertaking given everything beneath the McMenamins umbrella. Customizing each campaign was crucial. Using a mix of display, high-impact ads, re-messaging and print, we precisely targeted each audience and guided them to the right destination. Most importantly, we implemented long-term SEO and SEM strategies (emphasis on “long-term”) that would give the plan time to mature.

THE RESULTS

41%

INCREASE IN HOTEL BOOKINGS – FOR A 40% LIFT IN REVENUE

12.5%

INCREASE IN WEBSITE TRAFFIC WITH MORE PAGES VIEWED & MORE TIME SPENT ON SITE

3.5%

BUMP IN NEW, MORE QUALIFIED VISITORS

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